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Bupa is now a global organisation. With UserZoom we can provide our in-house usability service to our other countries.
In the retail industry, it´s very important that we understand how our customers are using our website & being able to action that.
Principal at Measuring Usability
Unmoderated Remote Usability Testing with video: Not a panacea…but pretty close.
Go Beyond the Lab
- Get quantitative data to convince stakeholders
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Create Great Experiences
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More Than Online Surveys
- Profit from a Multi-platform Voice of the Customer Programme
- Obtain behavioural data
- Understand how customers interact with Mobile webs and Apps
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Taking a peek into the future Usability and User Experience (UX) have just grown up. Any serious online business knows that UX is an important quality criterion. Mobile UX may still be in its adolescence phase, however, it is on a good way. That’s where UX stands in 2015. Where are we heading? What will […]
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