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Bupa is now a global organisation. With UserZoom we can provide our in-house usability service to our other countries.
In the retail industry, it´s very important that we understand how our customers are using our website & being able to action that.
Principal at Measuring Usability
Unmoderated Remote Usability Testing with video: Not a panacea…but pretty close.
Go Beyond the Lab
- Get quantitative data to convince stakeholders
- Run cost-effective usability tests
- Conduct Mobile Usability Testing and test Mobile webs and Apps
Create Great Experiences
- Increase conversion rates. Know why users abandon your site
- Optimise customer engagement
- Measure the Customer Experience to complement web analytics data
More Than Online Surveys
- Profit from a Multi-platform Voice of the Customer Programme
- Obtain behavioural data
- Understand how customers interact with Mobile webs and Apps
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10 Checklists and an example Request For Proposal to simplify your decision making process when buying a remote user testing software.
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