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Bupa is now a global organisation. With UserZoom we can provide our in-house usability service to our other countries.
In the retail industry, it´s very important that we understand how our customers are using our website & being able to action that.
Principal at Measuring Usability
Unmoderated Remote Usability Testing with video: Not a panacea…but pretty close.
Go Beyond the Lab
- Get quantitative data to convince stakeholders
- Run cost-effective usability tests
- Conduct Mobile Usability Testing and test Mobile webs and Apps
Create Great Experiences
- Increase conversion rates. Know why users abandon your site
- Optimise customer engagement
- Measure the Customer Experience to complement web analytics data
More Than Online Surveys
- Profit from a Multi-platform Voice of the Customer Programme
- Obtain behavioural data
- Understand how customers interact with Mobile webs and Apps
How can we make your work easier?GET IN TOUCH
Watch this webinar to understand what Voice of the Customer can do for your company and how you can build your own programme.
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