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Bupa is now a global organisation. With UserZoom we can provide our in-house usability service to our other countries.
In the retail industry, it´s very important that we understand how our customers are using our website & being able to action that.
Principal at Measuring Usability
Unmoderated Remote Usability Testing with video: Not a panacea…but pretty close.
Go Beyond the Lab
- Get quantitative data to convince stakeholders
- Run cost-effective usability tests
- Conduct Mobile Usability Testing and test Mobile webs and Apps
Create Great Experiences
- Increase conversion rates. Know why users abandon your site
- Optimise customer engagement
- Measure the Customer Experience to complement web analytics data
More Than Online Surveys
- Profit from a Multi-platform Voice of the Customer Programme
- Obtain behavioural data
- Understand how customers interact with Mobile webs and Apps
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Real-World Case Studies
Practical and hands-on examples on how to make UX work in your day-to-day life
Head of UX&D Children's, Knowledge & Learning, UX Architecture and Design Research
Wednesday, October 14th 2015
Skyloft Altitude London,
6th Floor Office, Millbank Tower,
Free Tickets Available
Taking a peek into the future Usability and User Experience (UX) have just grown up. Any serious online business knows that UX is an important quality criterion. Mobile UX may still be in its adolescence phase, however, it is on a good way. That’s where UX stands in 2015. Where are we heading? What will […]
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