UserZoom at a Glance

A Worry-Free Solution to Cost-Effectively Measure Customer Experience and Conduct Usability Testing


Get the right participants in the shortest amount of time with our flexible recruiting options.

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Research Software

The Most Advanced Research SaaS for Mobile and Desktop Devices.


From defining a study to analyzing the data, we offer whatever it takes for you to be successful.

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Meet our Customers

Half of Fortune Magazine’s Most Admired Brands already profit from UserZoom

  • Stephanie Gordon
    Digital Customer
    Experience Manager

    Bupa is now a global organisation. With UserZoom we can provide our in-house usability service to our other countries.
    Watch video
  • Michael Quek
    Ecommerce User
    Experience Manager

    Michael Quek
    In the retail industry, it´s very important that we understand how our customers are using our website & being able to action that.
  • Jeff Sauro
    Principal at Measuring Usability

    jeff sauro
    Unmoderated Remote Usability Testing with video: Not a panacea…but pretty close.
    Watch video
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Why do you need UserZoom?

Business solutions tailored to your profession

  • For UX Professionals

    Go Beyond the Lab
    • Get quantitative data to convince stakeholders
    • Run cost-effective usability tests
    • Conduct Mobile Usability Testing and test Mobile webs and Apps
  • For Marketing Managers

    Create Great Experiences
    • Increase conversion rates. Know why users abandon your site
    • Optimise customer engagement
    • Measure the Customer Experience to complement web analytics data
  • For CX Managers

    More Than Online Surveys
    • Profit from a Multi-platform Voice of the Customer Programme
    • Obtain behavioural data
    • Understand how customers interact with Mobile webs and Apps

How can we make your work easier?



CX & UX Content Collection

More webinars, whitepapers, industries studies, ebooks and UX guides.


A professional team
at your service

Because we know how important your customers are to you, your success matters to us

  • Consultancy Services

    More than a software: We offer whatever it takes for you to be successful.

    • Customer Enablement
    • UX Research & Consulting
    • Recruiting Participants
    • Prototype Hosting
  • Customer Support

    You will never feel alone: We are here to help you along the way.

    • Learn about UserZoom products, view online manuals, get the latest updates, and more.
    • Personalised consulting and technical support
    • Multilingual team

Let’s talk

  • Any questions? Contact us

    Get answers about UserZoom, we’re here to help.
    Talk with one of our knowledgeable Specialists.

    Contact us

  • Request a free pilot study

    We will run a free study on your website that has limited
    scope and is designed for demo purposes only.

    Request a free pilot