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Bupa is now a global organisation. With UserZoom we can provide our in-house usability service to our other countries.
In the retail industry, it´s very important that we understand how our customers are using our website & being able to action that.
Principal at Measuring Usability
Unmoderated Remote Usability Testing with video: Not a panacea…but pretty close.
Go Beyond the Lab
- Get quantitative data to convince stakeholders
- Run cost-effective usability tests
- Conduct Mobile Usability Testing and test Mobile webs and Apps
Create Great Experiences
- Increase conversion rates. Know why users abandon your site
- Optimise customer engagement
- Measure the Customer Experience to complement web analytics data
More Than Online Surveys
- Profit from a Multi-platform Voice of the Customer Programme
- Obtain behavioural data
- Understand how customers interact with Mobile webs and Apps
How can we make your work easier?GET IN TOUCH
Join our next UX event in London
First Speaker Announced
PhD, Founding Principal
Jeff is a Six-Sigma trained statistical analyst and pioneer in quantifying the user experience. He is the author of five books, including Customer Analytics for Dummies and Quantifying the User Experience, and over twenty peer-reviewed research articles.
“Creating a Plan to Measure the User Experience”
Topics covered will include:
- Associating UX Metrics to company KPIs
- Benchmarking the User Experience
- Mixing Qual and Quant methods to improve the user experience
- Measuring the ROI of UX efforts
Thursday, June 16th 2016
Altitude 360 London, 29th Floor, Millbank Tower, 21-24 Millbank London
Free tickets available
Usability and User Experience (UX) have just grown up. Any serious online business knows that UX is an important quality criterion. Mobile UX may still be in its adolescence phase, however, it is on a good way.
More webinars, whitepapers, industries studies, ebooks and UX guides.BROWSE CONTENT
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