Getting Started

Voice of the Customer is a research technique which enables you to collect real-time feedback from your customers when they are visiting your website or interacting with your product. Find out how it works and how to implement it to achieve your objectives.


Building a Voice of the Customer Strategy

Identify your company´s strengths and weaknesses from a customer’s point of view. This guide will tell you develop a working Voice of the Customer strategy for your organisation.


Get step-by-step advice to create your own VoC studies

Find out how our usability consultants set up and conduct VoC studies, strategies, and programmes.


Let´s see why VoC studies are essential for your website or App

Are you interested in the benefits of VoC surveys?

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