• UserZoom offers an innovative survey solution that allows you to better understand your customer’s attitudes, feelings, concerns, and satisfaction levels.

    It’s easy to use and is full of advanced features and quality controls so you get accurate results every time. Since testing is all done online, sample size and location isn’t a limitation.

    UserZoom’s powerful survey solution lets you measure:

    • Customer Satisfaction
    • Net Promoter Score
    • Market Insights and more

Advanced capabilities to power your online research

  • 1 Different question types

    Variety of question types to meet your research needs.
  • 2 Multi-lingual

    Currently supports 17 different languages.
  • 3 Advanced Randomization

    Randomize questions between users to limit the length of the survey.
  • 4 Logic & Conditions

    Build a highly flexible study skipping users past unnecessary questions.
  • 5 Easy data analysis

    Automatically generated graphics and filters facilitate the data analysis.
  • 6 Personalization

    The look and feel of each study can be adapted to the design guidelines of your brand.

What results do you get?

  • Charts and Graphs

  • Word Clouds

  • Satisfaction Metrics

Spotlight Feature: Data Visualizations

  • UserZoom has developed a proprietary interactive visualization that populates a text cloud based on the frequency of word usage in qualitative testing.

    Text clouds give greater prominence to words that appear more frequently in the source text. This allows you to determine the most commonly used descriptors and as a result quantify qualitative results. You can export raw results to Excel or export our data visualizations in presentation format.